Here at Best Price Nutrition, we make it extremely easy to return an item, get a credit, a refund or an exchange. All requests can be done through our new portal below.
Start the Return, Refund, Credit or Exchange Claim
---
30 Day Returns
Best Price Nutrition will refund any unopened or unused product for a period of 30 days after the product is shipped. The product being exchanged or returned must be in it's original condition and packaging. Unless the product was defective, you will be responsible for the original shipping cost and the cost to return the package back to us.
Please note that clearance items and mystery/subscription boxes cannot be returned.
Satisfaction Guarantee Protection
If you purchased our satisfaction guarantee protection at checkout, you have many more options.
By selecting our Satisfaction Guarantee option at checkout, if for any reason you’re not completely satisfied, simply return it within 30 days of your purchase. You also recieve free return shipping through the portal where you file a claim. Please note if you want the product return picked up (instead of dropping off), there is an additional fee.
Issues With Your Order
If you experience any issues with your order such as missing items, receiving the wrong product, receiving an open container, or if your order is marked as delivered but was not received please contact us within 2 business days of the posted delivery date. This timeframe allows us to review our shipping footage and/or verify delivery using the carrier's GPS coordinates. Unfortunately if more than 48 hours pass, we will no longer be able to address these concerns. Thank you for understanding!
Defective/Damaged Products
If you find that there is a problem with your product, please contact the Best Price Nutrition support team immediately upon receiving your order. We will then email you a return label to place directly on your box and you can return it to us at no charge to you. Once the product has tracking showing it is in transit, we will send out a replacement, issue you a store credit, or refund you the full price of the product.
How to Return a Product
You can go through the portal here in order to start a returns process. Whether with the satisifaction guarnatee or not.
International Returns
Due to customs and shipping fees, International returns are not normally cost effective. If you would still like to return a product/purchase and you are located outside of the United States, please file a claim here to start the return process.
If you experience any issues with your order—such as missing items, receiving the wrong product, receiving an opened container, or if your order is marked as delivered but was not received—please contact us (phone or email) within 48 hours of the delivery date.
This timeframe allows us to review our shipping footage and verify delivery using the carrier's GPS coordinates. Unfortunately, if more than 48 hours pass, we will no longer be able to address these concerns.
Thank you,
The Best Price Nutrition Team
(Updated 10/27/2025)